PCM SERVICES

AN OVERVIEW OF PCM SERVICES

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Services that deliver outcomes

Running a business is a full-time job. Don’t waste time worrying about your IT. PCM has the expertise and experience to handle the management of your full IT Infrastructure, from the most complex environments to the simplest endpoint devices. Less time managing your IT leaves you more time to focus on delivering your business outcomes. Our services portfolio spans the entire information technology lifecycle – from the initial design to implementation and continuing management.

  • COST EFFECTIVE

    Creates cost-effective services that enable customers to be more productive and deliver a better product or service

  • CAPABILITIES

    Enables new technological capabilities that allow customers to better compete in an ever-evolving digital world

  • SIMPLICITY

    Removes the complexity of IT Management by introducing industry best practices to customers' IT Operations.

PCM UK

OUR SERVICES

THE SERVICES YOU WANT AND SOLUTIONS YOU NEED, WITH UNPARALLELED SUPPORT.

The modern workspace poses unprecedented technical challenges, and it takes strategic IT services to overcome them. Whether you want to deploy tablets securely or move your data center to the cloud, PCM Services is here to make it happen. We're on a mission to solve your most challenging IT issues one custom solution at a time

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PCM UK

WHY CHOOSE US?

  • Our customers can leverage our experience and benefit by getting access to technical expertise that their budget may not otherwise allow; or alternatively, outsource and see significant cost savings as they no longer need to pay for expensive training or recruitment of high salaried engineers.
  • We select the right services for our customer’s business needs by determining their exact requirements and taking into account technical features, reliability, warranties and support.
  • We leverage our strong strategic relationships to ensure we are providing our customers with the best pricing available.
  • We adopt best in class Project and Service Management methodologies including ITIL
  • Enables new technological capabilities that allow customers to better compete in an ever-evolving digital world
  • Removes the complexity of IT Management by introducing industry best practices to customers' IT Operations.

SERVICES STATS

25+

Years experience

1000+

Services specialists

24/7

Service desk

1400+

Service Engineers

EXPERT ADVICE EVERY STEP OF THE WAY

OUR SERVICES OFFERING

Managed Services

Our technical specialists can monitor, manage and support your entire IT environment, providing a single point of contact for your technology needs. Businesses that choose managed IT services can save time, reduce operational costs, become more productive and free up resources to focus on growing the business. We offer graduated levels of service designed to meet the unique needs of each business.

Professional and Technical Consulting Services

PCM Services provide the roadmap to the successful deployment and adoption of technology solutions. Our national team of certified engineers, technicians, and project managers are experts in their field with certifications spanning today’s best-in-class technologies providing end solution that meets your expected business results.

Configuration and Integration Services

PCM Services pre-configures any type of hardware prior to deployment in one of our Integration Centers. We service your desktops, laptops, servers, network hardware, routers, switches, mobile devices, Point of Sale equipment, Apple systems and iOS devices as well as provide custom shrink-wrapped kitting. Configuration is key for the future of your business.

Installation and Deployment Services

PCM Services takes ownership of the successful outcome of customers’ large scale technology deployment by providing the project management and best practices specifically tailored to technology refresh projects. PCM brings experience in national, regional, and single site deployments across a variety of industries, including financial, healthcare, insurance, hospitality, and food service.

Resident Engineering / End User Support Services

We can create a front line support team to provide your employees with the services they require from your IT department including end-to-end infrastructure support, warranty support, IMAC services, backup services and more. No matter how well-designed and robust your infrastructure may be, issues are inevitable. Our 24x7x365 US-based Service Desk solutions are tailored to meet your demands.

Remediation and Disposal Services

Manage end-of-life processes of your technology hardware and IT assets while meeting strict internal, governmental, environmental or third-party compliance standards. PCM will work with you to plan the practices and policies for redeployment, reselling, data destruction, recycling and disposal. It is good to be green and take control of your business’s carbon footprint.